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Technical Lead - FusionX
placeCyberjaya, MY-AIA Shared Services Malaysia
Last seen on AIA website 1 day ago at 20 Mar 2023, 6:51PM

At AIA weve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, were now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 


Oversight of all technical matters pertaining to FusionX underwriting platform
Advisor to Group Operations Head of Underwriting Excellence in regard to technical issues and technical direction of FusionX
Point of contact for Group Operations, local business units and vendors in matters pertaining to FusionX technical components

Team Management

  • Oversee the internal and vendor technical support on Swiss Re Magnum PURE to ensure system stability and continuous improvement

  • Oversee the provision of support and enhancement on FusionX reports to ensure system stability and optimal leverage of Magnum data

  • Make timely decision and handle coordination regarding technical matters such as software upgrade, capability planning and monitoring, compliance to AIA standard, deployment to new business units, etc.

Deliverables and Responsibilities

  • Provide technical advice, coordination and coaching

  • Initiate improvement tasks whenever necessary

  • Regular communication with Group Operations, local business unit, internal IT support and vendors

  • Manage risks and incidents, resolve issues, escalate whenever appropriate

  • Ensure regular operation tasks are executed by the teams per standards

  • Complete and gain timely approvals for necessary governance documents

  • Achieve IT compliance for team activities & deliverables

  • Manage technical costs on FusionX components and assist with budget maintenance of the same

Job Requirements :

  • Undergraduate degree in IT or related function

  • At least 8+ years of experience

  • Exposure to Insurance and particularly to underwriting

  • Exposure to IT delivery management and application support

  • Exposure in helpdesk type of support & multi-national regional support role

  • Technical knowledge on Azure cloud services, Business Intelligence and ETL

  • Specific knowledge on Magnum PURE, Azure App Service, Tableau, Databrick is a plus

  • Strong stakeholder management, good team player, and the able to work across business units and functions to achieve positive business outcomes

  • Articulate, with good oral and written communication skills. Adaptable, able to interact and build relationships with people from a diverse range of backgrounds

  • Fast learner with a willing attitude. Intellectually rigorous, with strong analytical skills and a passion in a team leader role

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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AIA is the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across Asia. For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia. As we look to the future, this commitment is reinforced by our Purpose: to help millions of people live Healthier, Longer, Better Lives. Our Purpose guides the decisions we make and the actions we take as an organisation - empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. We believe that helping to create a healthier Asia is one of the most important and valuable things we can do for our communities, today and in the future.