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Manager - Personal Financial Services Credit (Personal Loan)
Hong Leong Bank
Last seen on Hong Leong Bank website 6 days ago at 19 Sep 2022, 12:32PM

If you are looking to excel and make a difference, take a closer look at us…

Job Summary:
  • To manage Credit Approval Team, ensuring consistent delivery of high quality services to customers and meeting objectives set by the department while maintaining credit losses at an acceptable level.
Job responsibilities:
  • To perform credit evaluations for loan exceeding credit officers' delegated approving authority limit.
  • To perform credit evaluations for deviation applications recommended by credit officers within Team Leaders empowerment.
  • To detect fraudulent application, tampered/ suspicious documents and ensure timely fraud escalation to Fraud Management Unit.
  • Rework and appeal applications from sales.
  • Provide SSM empowerment application feedbacks and revert on subsequent queries.
  • Effective and efficient decision making of personal loan application within the required TAT while adhering to existing credit underwriting guidelines and policies.
  • To maintain good booking quality measured through IL / NCL rates.
  • To ensure compliance to all laid down rules regulations, policies, guidelines, procedures, practices and code of conduct imposed by the bank.
  • Timely reporting of suspicious Money Laundering cases.
  • To ensure customers complaints are being handled and resolved in a timely and professional manner.
  • Any other task(s) assigned by superior from time to time.
  • Manage and coach credit officers to achieve their job objectives.
Job Requirements:
  • Minimum Bachelor Degree in Business Administration, Economics, Banking, Finance or related disciplines.
  • Minimum 5 years experiences in credit evaluation/Relevant working experience in credit evaluation of Personal loans will be required for this position
  • Strong analytical, interpersonal and communication skills.
  • Self-motivated with the ability to work independently and under pressure to deliver results.
  • Willing to work in Pusat Bandar Damansara (Menara Hong Leong)

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

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Hong Leong Bank Berhad is a regional financial services company based in Malaysia, with presence in Singapore, Hong Kong, Vietnam, Cambodia and China. The Bank is technology-focused and emphasises the development of financial capabilities to serve its clients across the five geographies. Hong Leong Bank Berhad (“HLB” or “the Bank”) is listed on Bursa Malaysia and forms part of the Hong Leong Group. Headquartered in Kuala Lumpur, the Bank has a strong Malaysian entrepreneurship heritage.
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